Privacy Policy for Toner Cartridge Direct
1. Introduction
This Privacy Policy describes how Toner Cartridge Direct LLC ("Company," "we," "us," or "our"), operating the websitewww.tonercartridgedirect.com (the "Site"), collects, uses, and shares personal information when you visit or make a purchase from the Site.
2. Information We Collect
We collect various types of personal information from you, including:
A. Information You Provide Directly:
Contact Information: Name, Email Address, Shipping Address, Billing Address, and Company Name.
Transaction Information: Shopping Cart contents and purchase history.
SMS Program Data: Your mobile phone number, when you opt-in to our SMS program (see Section 4).
B. Information Collected Automatically:
Usage Data: Information about how you access and use the Site, such as your IP address, browser type, operating system, and pages you view.
3. How We Use Your Information
We use the information we collect for various business purposes, including to:
Process and fulfill your orders and manage returns.
Communicate with you about your order status and provide customer service.
Send you promotional and marketing materials (if you have consented).
Operate, maintain, and improve the Site and our services.
Prevent fraudulent transactions and monitor against theft.
4. SMS Marketing and Notifications
We value your privacy and the information you consent to share in relation to our SMS marketing program.
A. Opt-In: By submitting a form on our website and explicitly agreeing to receive text messages, you are opting in to receive recurring SMS text messages from us. This program may include marketing promotions, abandoned cart reminders, order confirmations, shipping updates, and customer service communications. Message and data rates may apply.
B. Opt-Out (Unsubscribe): If you wish to stop receiving our SMS text messages, you can opt-out at any time by replying to any message with the keyword STOP. After texting STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, you will need to re-submit a form or explicitly agree to receive our text messages again.
C. Help/Support: For support or program information, reply with the keyword HELP to any message you receive from us. We will respond with instructions on how to use our service and how to opt-out. You may also contact us via email or phone for support.
D. Carrier Information: Toner Cartridge Direct LLC and the mobile carriers are not liable for delayed or undelivered messages.
5. Sharing Your Personal Information
We may share your personal information with third parties to help us use your information, as described above.
A. General Sharing:
Service Providers: Companies that assist us in operating our business (e.g., payment processors, shipping carriers, email service providers, and SMS platform providers).
Legal Compliance: We may share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
B. Specific SMS Data Sharing:
We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. Security
We implement reasonable security measures designed to protect your personal information from unauthorized access, disclosure, or misuse. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page, and the "Last Updated" date will reflect the changes.
8. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at contact@tonercartridgedirect.com or by mail using the details provided below:
Toner Cartridge Direct LLC
2717 Lake Calley Pl,
Wesley Chapel, FL 33544
SMS Terms & Conditions for Toner Cartridge Direct
These Terms and Conditions govern the text messaging services (the "Services") provided by Toner Cartridge Direct LLC ("we," "us," or "our").
1. Program Description
Toner Cartridge Direct LLC offers a recurring text messaging program. The purpose of this program is to provide you with a combination of:
Promotional/Marketing Alerts: Messages containing sales, special offers, and new product announcements.
Transactional Alerts: Messages concerning your account and orders, such as order confirmations, shipping updates, and delivery notifications.
Customer Service: Messages for support, inquiry responses, and cart reminders.
2. User Opt-In
You agree to receive recurring automated promotional and personalized marketing text messages (e.g., cart reminders) from Toner Cartridge Direct LLC, including text messages that may be sent using an automatic telephone dialing system, by submitting a form on our website and checking the consent box.
Consent to receive automated marketing text messages is not a condition of any purchase.
By agreeing to these terms, you certify that you are the account holder for the mobile number you provided or that you have the account holder's permission to consent.
3. Cost and Frequency
Message and data rates may apply. Toner Cartridge Direct LLC does not charge a fee for the Services, but you are responsible for any charges imposed by your mobile phone provider. Message frequency will vary depending on your level of engagement and the status of your orders.
4. How to Opt-Out
You can cancel the SMS service at any time. Just text the keyword STOP to any message you receive from us. You will receive a final confirmation text message confirming your unsubscription. No further messages will be sent to your mobile device, unless you opt-in again.
5. Help and Support
For support or program information, text the keyword HELP to any message you receive. We will reply with instructions on how to use our service and how to opt-out. You can also contact us for assistance at:
Email: [Insert Company Email Address Here]
Phone: [Insert Company Phone Number Here]
6. Disclaimer and Indemnification
Toner Cartridge Direct LLC and the mobile carriers are not liable for delayed or undelivered messages. We may change the short code or telephone number we use to operate the Service at any time.
7. Changes to Terms
We reserve the right to change these Terms and Conditions from time to time. Your continued enrollment in the program constitutes your acceptance of these changes.